Hiring a web design agency is a significant investment. Asking the right questions upfront can save you from costly mistakes, project delays, and disappointing results. Here are the essential questions every business should ask before signing a contract.
A professional agency should have a clear, documented process that includes discovery, strategy, design, development, testing, and launch phases.
Past work is the best predictor of future results. Look for projects similar in scope, industry, or functionality to yours.
Understand the team structure and who your main points of contact will be throughout the project.
Websites require ongoing maintenance and updates. Understand the post-launch support structure before you start.
A beautiful website that no one finds is worthless. Ensure SEO and performance are built into the process, not afterthoughts.
You will need to update your website. Make sure the CMS is user-friendly and meets your needs.
Get clarity on what is included and what costs extra to avoid surprise charges.
Timeline expectations should be realistic and include buffer time for feedback and revisions.
Ownership rights should be clearly defined in the contract. You should own your website outright.
Every agency should have a clear value proposition. Listen for specific differentiators, not generic claims.
Ready to start your project? Let us answer these questions and more in a free consultation.